Where is My Order?

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Order Processing

Most standard orders are delivered within 1–4 business days from the order's ship date (Excluding Sundays and Public Holidays)

How does the delivery process work ?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
Once they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possible date. In case they are unable to reach your provided address at a suitable time, they will contact you to resolve the issue. For Cash on Delivery (CoD) orders above Rs 20,000, our Customer Service team will get in touch with you to confirm your order before it is placed and prepared for shipping

Order Inquiries

Check the status of your most recent orders by visiting our Order Status page. This is the easiest and fastest way to get the most current information regarding your Himitsu Online orders.
When you click on Order Status you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders.